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Customer Survey
At Ultrafonts we are always working on delivering the best product and experience for you. This survey will help us give you exactly what you are looking for in technology, style, and performance from all of your Ultrafonts.

Your Privacy is VERY important to us. We will NOT share your information with any other party, company or entity. This survey is for internal Ultrafonts use ONLY.

We appreciate you taking the time to fill this out. In return all fully completed entries will be entered in a drawing for $200 worth of Ultrafonts.


Getting to Know You
First Name:
Last Name:
Email Address (for prize notification)
Which best fits your occupation?
Company:
Street Address:
City:
State/Province:
Zip:
Country:
Which best describes your organization?
How many people are on your project team?
What type of industry is your business in?

Fonts in General
How many font licenses do you purchase per year?
What is your annual budget for font licenses?
(US dollars)
What kinds of fonts do you purchase and use?
True Type Fonts
Bitmap Fonts
Pixel Fonts
Ultra Fonts
Other
What kinds of projects do you use your fonts in?
Print Work
Internet
Mobile Devices
Digital Design
Other
Rank what is matters in choosing a font:
1= Very Important, 4= Not at all important
Technology

Crispness

Style and Design

Price

Vendor

Ultrafonts
How satisfied are you with Ultrafonts?
How can Ultrafonts improve their product line for you?

Are there any certain styles or looks that you would like to see made into an Ultrafont?

Ultrafonts are designed for a specific size. What size(s) of Ultrafonts are most useful to you?









How important is it to have an italic version of a given Ultrafont?
The current Single User License price per face of an Ultrafont is $18 which includes both Mac and PC versions of the font. Do you think this price is:


How do You use Your Ultrafonts?
What types of software do you use Ultrafonts with?
Macromedia Flash
Adobe Photoshop
Adobe InDesign
Adobe Illustrator
Proprietary Developer Software
As System Fonts
Other
What operating System to do use the most in your work?

Ultrafonts.com
Is the Website Easy to use?
Could you find all of the information about Ultrafonts, the technology and products?
If no, what would you like to know about that is not on the website?
How was the overall online experience?
How can we improve the website?

Online Purchasing
Was it easy to find and purchase your Ultrafonts?
Were the delivery email and instructions clear?
Would instructions in the .zip file be helpful to you?
How can we improve the purchasing and delivery experience?

Using Your Ultrafonts
Did you have any problems installing/using your Ultrafonts?


If Yes, please explain the problem

In Summary
Would you purchase more Ultrafonts in the Future?
How can we make Ultrafonts better?